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We are truly enjoying our new door. It looks right at "home" on our house so thank you for guiding us to the carriage style. The opener is extremely quiet and smooth. Now that we have windows the garage is no longer dark and dingy. The installer Dan did a tremendous installation job. It was an extremely hot day for him but we appreciate that he persevered through. Thank you for your patients and guidance. It will be very easy for me to recommend you to all my neighbours when they are ready to upgrade to a garage door like mine.
- Richard N.
I would like to thank Stephanie and the people at Western overhead door. We have a son who has cerebral palsy and the only exit we have with his wheel chair is through the garage as that is where the ramp is.
When I called Stephanie this morning she was excellent to deal with and was very helpful. The other place that we originally dealt with 2 years ago to get the spring fixed would not budge an inch. I was told the next opening was Tuesday. I explained to the girl on the desk our situation and it was like they didn't care. I was only another number. How can you not have emergency service?? I was not another number when I called western overhead door. I was a customer. I had my door fixed within an hour. Stephanie rearranged the guys to help us out. Now that is customer service.
That other company will never see my business again, and I will.make sure my friends never call them either. Thank you so much!
- Tim C.
Just wanted to express to you that we appreciated your professionalism, complete knowledge of the doors and all that goes with them and your friendly and outgoing personality – that’s what sold us! Thank you!
- Sheri S.
Big shout out to Stephanie, Todd and John at Western Overhead Doors. Our door arrived in a timely manner. Looks beautiful! Is the talk of the street! Originally was going to purchase from big box store. Western Overhead Doors price was $1,800 cheaper than that! Fantastic value! Highest R value and windows as well! From estimate to install and clean up, all very professionally done. Can't say enough great things about this local company! A real pleasure to deal with and we would highly recommend them . Thank you Western Overhead Doors. You are the best!
- Bonnie M.
I would like to pass along the great job your guys did. Your guys were fantastic, even when the weather wasn’t so great! Your installers were always looking at what would work best for us and did everything we asked, you can’t ask for anything more. Everyone that had any dealings with your guys have all said the same thing. Thank you!
- Carlo M.
I needed help to purchase a new key pad for my parents garage door, Stephanie,Sam and Todd were very friendly knowledgeable helped me with no stress, thanks for your awesome service and help, I will definitely recommend your business to friends and Family.
- Kevin J.
Service was very prompt and friendly with a very reasonable price!
- Joel K.
I wanted to say thanks for everything, your installers did a great job and Western Overhead has been a pleasure to deal with from the installers to your office keeping me informed. Thanks again!
- Jeff S.
Thank you so much for the great service. George was here to replace the garage door trim and it looks great! George was pleasant and easy to talk to - he took away the old parts of the door and it now works very well! This isn't the first time I had a great experience with you - I will never forget your help last Christmas time - our cable at snapped and I called several places but Western Overhead was the only one who would help even though you were about to close for the holiday. The serviceman came and did a temporary fix and returned to replace the part. Thank you so much!
- Chris N.
I just want to thank Western Overhead Door for their great service and Stephanie for all the help finding and setting up our new doors! Also want to thank their installers
- Brandon K.
I really enjoyed the service and level of interaction with Western Overhead Door. The service was timely, the site had all the information I looked for and if I had any questions about the products they were available with critical information. Not only will I be shopping again from Western Overhead Door, I will be making sure that friends looking for similar products shop there as well. When you find an operation that is accessible and approachable you have to support them to show the rest of the industry the kind of service and commitment shoppers require. Thank you... Great job!
- Ozzie M.
The young gentlemen from Western Overhead Door, who changed a broken spring on my garage door, were efficient, accommodating and fun! They arrived less than an hour after I called and completed the work quickly. It was a pleasure dealing with such a well run business.
- Pat P.
Stephanie was great with scheduling the service and Lee did a great job installing the springs and adjusting the doors. Would definitely recommend!
- Bree L.
I cannot say enough about the level of service I received from start to finish. Stephanie was fantastic to work with in finalizing my garage door choice, and Lee was equally fantastic during the installation process. The door could not be more perfect for the style of our house, and it opens and closes quietly. We are extremely happy, and would highly recommend working with the Western Overhead Door company!
- Sara G.
We had an awesome experience with Western Overhead Door. We ordered a garage door panel on a Friday and the work was done by the following Tuesday. Stephanie was very helpful in initiating repair and Todd came over to give us quote right away. Work was done and we are very pleased. Will be using their services in the future and would highly recommend!
- Betty T.
Great communication and assistance with chosing the right door within our budget. Excellent installation and quality workmanship. Would definitely recommend!!
- Stephanie I.
I would like to thank your team for your amazing customer service. I dealt with you guys on three separate occasions and every time I came away thinking a lot of businesses could learn from Western Overhead. I have been telling all my friends about you and will continue to do so. Thanks for caring about your customers.
- Lynne M.
Great selection of garage doors with quick delivery. I work at a wind research lab where we are currently testing various residential garage doors. Stephanie has proven to be very knowledgeable and friendly each time we place a new order.
- Andrew K.
I just wanted to pass onto yourself and Todd how amazing the doors look and sound with the new openers… just awesome! We’ve had so many comments as well and I’ve made sure they know where we got them from. As for the installers, they were fantastic to work with, every question I had was answered and they were very respectful of the area, were extremely careful and very professional! Thank you so much for your patience with me thru all this. If I can ever do anything for you, let me know!
- John M.
A BIG thank you to Western Overhead Door for the great service that was provided and all the help and questions that were answered for us. We get so many compliments on how quiet our new garage door opener is and we couldn't be happier! When the time comes for us to replace our garage door, Western Overhead is the place we will be sure to go! Thanks for your professionalism, kind and knowledgeable staff, & amazing prices!
- Tina M.
I am writing to thank you for your outstanding service since the day I walked into your office. I obviously shopped around for my garage doors and you won my business based on your service! Today, my doors were scheduled to be installed at 9:30am and I was not surprised to have your installer arrive right on time! Furthermore, he was an amazing installer and super professional! He was installing the doors as if they were his own. To top it off, he left my place cleaner than he found it! I look forward to referring your company business!
- Rocco D.
I have been thoroughly pleased with the service we received from Western Overhead Door. From the first phone call to arrange an estimate, to the finishing touches of installation, everything has exceeded my expectations. Being a first time home owner, we decided to have multiple estimates before selecting a company to purchase our new garage doors from. Western Overhead Door provided the lowest price along with a high quality product. After meeting with Todd and talking about what we wanted for our garage doors, we decided to place our order. The garage doors took two weeks to arrive and they were installed four weeks after we placed our order. The installer, Dan, was amazing. He was respectful, polite, and took great pride in his work. He did leave some of the packaging in our garage, but since he put in into our garbage can this was not a problem for us. The garage doors are beautiful. Even our neighbours have commented on how nice they look. We wanted a decent amount of insulation in the doors and had R10's installed. It is amazing how much quieter and warmer our garage is now. Once the doors were installed we had to wait one week for the capping guy, Greg, to come and cap the doors. Greg did an excellent job. Our installer, Dan, had to come back again to install a battery backup on our garage door opener, because he didn't have one in his truck on the installation day. We didn't have to wait long for this to happen. The day after Greg capped the doors, Dan came back to complete his job. Western Overhead Door didn't ask for any payment until our garage door installation was completely finished. This gave us ample opportunity to inspect our doors and the installation job to make sure that it met our satisfaction. It did. From start to finish we have been very satisfied customers and haven't regretted for a minute choosing Western Overhead Door.
- Darren L.
I can't say enough good things about this company and the work they do . We just went through a family emergency which took us out of town to Toronto sick kids . They came installed door while we were away and the customer service and being personable and the finishing touches . I would recommend them to family and friends any day of the week . The door was custom order 9x12 insulated with Windows , and was fast to come in . 5 stars isn't enough to rate them !
- Jason W.
Western Overhead Door was so easy to work with. From the start they had great service. Sarah and Stephanie helped me select a door for my house, were quick to get it ordered and scheduled, and the finished product looks great. Big thanks to Jordan the installer for taking his time & excellent workmanship. I would highly recommend this company!
- Dave W.
I had a great experience. Very prompt and flexible service around my schedule. George the serviceman was awesome. He fixed my door and performed a complimentary full door service and adjustment. Top quality service and parts at very low affordable rates. My door is working better than when I purchased my house. Really professional and kind. Highly recommend this company. Very welcoming reception when I called to make an appointment. Thank you for your help!
- Ray K.
Fantastic product, great company to deal with. Stephanie was very professional and prompt throughout the entire process. She was able to accommodate several install date changes with no issues. Highly recommended and would certainly use Western Overhead door for all future builds
- Morris S.
The staff were friendly and I love my doors! First time buying and they made the experience concise and comprehensive
- Doan G.